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Agora

system guide

Sales Reservations

The Sales Reservations module is a sophisticated inventory control system that manages "Reserved" vs "On-Hand" stock. It allows businesses to commit inventory to a customer without finalizing a financial transaction immediately — essential for layaway programs, phone orders, and wholesale "hold" requests.


The Reservation Dashboard

The main screen provides a comprehensive overview of all inventory commitments. The page header shows the title SALE RESERVATIONS with a breadcrumb path (Home > Sales > Reservations). Two primary actions sit in the top-right: a Filters button and a prominent + Create Reservation button.

When no reservations exist, the table displays an empty state with a clean "No data" placeholder.


Reservation Table

Once reservations are created, the table populates with a sortable, column-draggable grid. Each row shows:

ColumnDescription
Reservation #Unique system-generated ID (e.g., RSV-20260429-1), sortable
CustomerCustomer name with a Registered or Walk-in badge
Expiry DateWhen the hold expires — high-contrast for urgency
Total AmountSum of all reserved items at their locked prices
StatusColor-coded badge — PENDING (amber), CONFIRMED (green), CANCELLED (gray), EXPIRED (red)
ActionsView (eye icon), Confirm (green), and Cancel (red) buttons

The table supports pagination (10/page default) and column visibility controls.


Filters Panel

Click the Filters button to open a slide-over panel with three filter dimensions:

  • Status — Select from PENDING, CONFIRMED, CANCELLED, or EXPIRED to isolate specific lifecycle states
  • Customer — Search and select a specific customer account
  • Expiry Date Range — Set a start and end date to find reservations expiring within a window

These filters are combinable, allowing you to quickly identify overdue or soon-to-expire commitments.


Column Settings

Click the Columns gear icon (top-right of the table) to open the column visibility popover. Three optional columns can be toggled:

  • # (Serial Number) — Row index column
  • Phone — Customer's phone number
  • Items — Count of reserved items

The popover also shows "6 of 9 columns visible", a Reset link to restore defaults, Reset Widths to normalize column sizing, and an Adjust Table Height slider for fitting more rows on screen.


Cancel Reservation

Clicking the red Cancel button on any PENDING reservation opens a confirmation modal:

Cancel Reservation?
Are you sure you want to cancel? This action cannot be undone.

Two choices: No, Keep It (dismisses the modal) or Yes, Cancel (red button, releases all committed inventory back to "Available" stock).


Confirm & Complete Sale

Clicking Confirm (or the eye View icon) on a PENDING reservation opens the Reservation Detail Modal. This modal has two views, toggled by the ← Back to details link:

Detail View

Shows the full reservation snapshot:

  • Reservation # and Status Badge (PENDING)
  • Customer Info — Name, Registered badge, phone number
  • Dates — Expiry date, created by, creation date
  • Item Table — Product name, variant, quantity, reserved price, and line total
  • Total — Aggregated commitment amount
  • A prominent ✅ Confirm Reservation button in the header

Complete Sale View

Clicking Confirm Reservation transitions to the Complete Sale panel, where you finalize the payment:

  • Sell on Credit — Checkbox to record as accounts receivable (payment due later). When checked, the payment section hides and the submit button changes to ✓ Confirm (Credit).
  • Payments Section — Select a cash/bank account from a searchable dropdown showing account type and current balance (e.g., "Hamna Arif (BANK_ACCOUNT) - Balance: 2286100"). The More button (Ctrl+M) reveals additional payment accounts.
  • Amount — Enter payment amount. Fill Remaining (Alt+R) auto-fills the balance. Add Payment (Ctrl+Enter) records the entry.
  • Payment Table — Shows each payment line (# | Cash Account | Amount) with delete capability.
  • Invoice Notes — Optional notes attached to the generated sale invoice.

When full payment is entered, a green "Full payment received" indicator appears and the ✓ Confirm & Pay button activates.

Real-World Use Cases

  • Layaway Tracking: Monitoring all active layaways to see which customers are behind on their installment schedules.
  • Stock Allocation: Ensuring that items marked as reserved are not accidentally sold to walk-in customers.

Post-Confirmation

After confirming, the reservation status changes to ✅ CONFIRMED (green badge). The Actions column now only shows View and Delete — the Confirm and Cancel buttons are removed since the lifecycle is complete. A Sale Invoice is automatically created and linked.

On this page

  • The Reservation Dashboard
  • Reservation Table
  • Filters Panel
  • Column Settings
  • Cancel Reservation
  • Confirm & Complete Sale
  • Detail View
  • Complete Sale View
  • Real-World Use Cases
  • Post-Confirmation
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