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Agora

system guide

Customer accounts

Centralized management of your customer base, tracking contact details, credit limits, and current balances.


01 Customers Dashboard

The Customers tab provides a comprehensive overview of all registered clients in your system.

Key Features

  • Main Table: Displays each customer's "Name", "Phone", "Balance", and "Actions" (edit or delete).
  • Search & Filters: Use the search bar to locate specific customers by name or phone. Click "Filters" to narrow down the list by "Tags", "Min Balance", or "Max Balance".
  • Column Customization: Click the "Columns" button to toggle visibility for additional fields, such as "# (Serial Number)", "Email", "Address", and "Tags".
  • Active Filtering: When a search term is active, a clearable filter chip (e.g., Search: "har") appears below the search bar, alongside a "Clear All" button.

02 Creating a Customer

Click the + Create Customer button to add a new client to your database.

Required & Optional Fields

  • Basic Info: Enter the mandatory "Name" and "Phone".
  • Opening Balance:
    • Define if there is an existing financial relationship at the time of creation.
    • Select either Customer owes us (Receivable) or We owe customer (Advance), and enter the corresponding PKR amount.
  • Financial Controls: Set a specific "Credit Limit" (e.g., PKR 200,000) to restrict sales if their outstanding balance exceeds this threshold.
  • Additional Details: Optionally provide an "Email", select predefined "Tags" for segmentation, and enter their physical "Address".

Click Create once all details are finalized.


03 Editing Customers

You can update a customer's information by clicking the pencil icon in the Actions column.

Modifying Records

  • The "EDIT CUSTOMER" modal mirrors the creation form but omits the "Opening Balance" field, as starting balances cannot be retroactively altered after account creation.
  • You can adjust their "Credit Limit", update contact information, or modify assigned tags at any time.

Real-World Use Cases

  • B2B Credit Management: Tracking the purchase history and enforcing strict credit limits for wholesale B2B clients to prevent over-extension.
  • VIP Rewards: Identifying high-value customers based on accumulated sales data to offer them exclusive loyalty discounts or early access to new stock.

Use Cases & Scenarios

  • Credit Management: Utilize the "Credit Limit" feature to strictly enforce wholesale boundaries, ensuring high-risk clients cannot purchase on credit once they reach their maximum allowed debt.
  • Targeted Marketing: Assign "Tags" (like "VIP" or "Wholesale") to quickly filter customers and export targeted lists for promotions or follow-ups.
  • Advance Payments: If a customer places a deposit before goods are delivered, record the opening balance as "We owe customer (Advance)" to keep the ledger perfectly balanced from day one.

On this page

  • 01 Customers Dashboard
  • Key Features
  • 02 Creating a Customer
  • Required & Optional Fields
  • 03 Editing Customers
  • Modifying Records
  • Real-World Use Cases
  • Use Cases & Scenarios
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